December 7, 2023

Position Description:

The primary purpose of the Clinical/Community Services Coordinator (CCSC) position is to coordinate and provide therapy and outreach services to aid child victims and family members. The CCSC will focus on tasks and activities that will enhance, expand and coordinate the implementation of comprehensive intervention services that have been recommended by DCAC’s clinical, outreach, and MDT teams. The CCSC will also serve as a back-up forensic interviewer.

Education and Experience:

A master’s degree in social work, counseling or related field and a minimum of two years of experience in counseling is required. Experience working with children is required; working with victims of abuse is preferred. South Carolina Clinical Licensure is required. Forensic interviewing skills are preferred. Experience and/or knowledge of underserved populations is preferred.

Essential Duties:

The following is not an exhaustive list of responsibilities. The list of essential duties and responsibilities is intended to provide a representative summary of the major duties and responsibilities performed. Incumbents may be required to perform job-related tasks other than those specifically presented in this job description:

Therapy Services:

• Provide individual counseling to child victims and their non-offending caregivers, utilizing evidence-based and trauma-focused treatment modalities such as TF-CBT.
• Provide clinical assessment for child victims and families referred by DCAC’s MDT and Clinical Services Program.
• Provide crisis intervention for child victims according to DCAC’s Clinical Program Guidelines.
• Maintain client files for assigned caseload.
• Provide individual counseling to adult victims of intimate violence.
• Serve as Group Facilitator as needed for DCAC’s Group and Family Services Program.
• Maintain clinical licensure through agency-approved continuing education and provide proof of current license at the beginning of each calendar year.
• Provide psychoeducation to non-offending caregivers to clarify their roles in the treatment process and increase their understanding of the effects of abuse, violence and trauma on children.
• Maintain appropriate and complete files/documentation for all clients in a timely manner. This includes utilizing Collaborate to input client data.
• Track the progress of treatment through the implementation of standardized clinical measurements and assist with DCAC’s Outcome Measurement Program.
• Maintain client confidentiality according to DCAC’s policy.
• Attend and participate in regularly scheduled supervisory meetings with clinical team and clinical staffing meetings, clinical supervisor, and monthly staff meetings.
• Assists in developing and conducting applicable trainings relative to DCAC’s mission and its Clinical Services program for multidisciplinary team member organizations and other partner organizations.
• Participate in monthly case review and provide appropriate updates of cases to members of the MDT.

Group and Family Services:

• Evaluate referrals for group and family treatment services from DCAC’s clinical team, MDT, and partner agencies to include DSS CAPPS intake data.
• Conduct bio-psychosocial assessments and coordinate with clients’ clinical services providers to include group and family services goals in care plans for clients.
• Schedule groups for appropriate intervention to include psycho-education, support and treatment groups for a variety of populations including children, adolescents, teenagers and caregivers.
• Provide co-facilitation as lead therapist for psycho-educational and/or primary support and treatment groups.
• Provide individual clients with family therapy services using evidence-based and trauma-focused interventions.
• Ensure all documentation for group and family services to include intake and assessment, treatment plans, and progress reports has been entered into Collaborate and placed in client files.
• Ensure that all current grant(s) objectives and NCA standards are met through ongoing review and evaluation.
• Research evidence-based and trauma-focused treatment offerings and/or develop curriculums for groups and families as needed.
• Facilitate presentations throughout the service area to increase group referrals and to expand opportunities to serve other victim service needs in unserved communities.
• Recruit, train and administratively supervise intern and volunteer group facilitators in conjunction with the Clinical and Outreach Services Manager.
• Assist the family in accessing therapy and support services recommended by the MDT and clinical team. Family therapy includes sibling services, couples counseling and short-term family treatment activities.
• Assist with organizing and/or providing orientation and training experiences for the community regarding group and family services as requested by the management team.

Outreach Services:

Activities for Underserved communities through 11^th circuit and underserved populations

• Assist the Director of Clinical Services, the Director of Forensic Services and the Executive Director the coordination and annual maintenance of DCAC interagency protocols, MDT Agreement and MDT Memoranda of Agreement (MOA) to ensure they are current and functional.
• Coordinate with the Director of Clinical Services, the Director of Forensic Services, the Grants and Resources Manager, and the Executive Director for the delivery and continued development of the DCAC Outreach Services Plan.
• Maintains relationships with community partners and cultivate new partners.
• Assists with the creation and management of outreach materials, packets and presentations for DCAC’s Outreach Services Plan.
• Provide oversight for outreach and clinical staff and interns to conduct outreach activities in underserved communities.
• Identify community resources through research, referrals and introduction via DCAC community partners.
• Participate in the creation and maintenance of community resources within and for underserved communities.
• Responsible for identifying and addressing gaps and duplication in community services by providing a wide range of clinical and forensic services, coordinating and monitoring community task forces, response teams and other service providers within organizations and agencies who interface with crime victims.
• Conduct training and presentations and participate in community events to aid in understanding DCAC services.

Forensic Interview Duties:

• Conduct initial forensic interview of alleged victim using the Child First protocol assessing for all typologies of child maltreatment. Provide documentation of the outcome of the forensic interview to MDT investigative partners, including recommendations for safety and treatment.

• Administer or ensure the administration of any testing instruments and assessment tools utilized at the Dickerson Children’s Advocacy Center (DCAC).
• Work with medical program to ensure information is shared regarding the client’s assessment and ensure the client/family transition to the medical exam if it is scheduled after the assessment.
• Coordinate the outcome of the assessment process with the appropriate (investigative agencies) service providers (DSS, law enforcement, etc.), including ensuring that all reports are provided in a timely manner.
• Provide written report of the forensic assessment within ten days of the interview.
• Provide any necessary follow-up and consultation with the child, family members, other caregivers and community agencies.
• Makes referrals to other community agencies when appropriate, and ensure that the services to which clients are referred are appropriate for and accessible to the client.
• Coordinate with the Case Manager/Intake Coordinator and Victim Advocate to support client services.
• Testify in court or in depositions on behalf of clients when necessary.
• Attend and be prepared to present at scheduled community case management staffing and scheduled special staffing for clients as necessary.

Victim Advocate Duties:

• Educate non-offending caregiver(s) about sexual abuse or serious physical abuse and the various systems that may become involved with their family
• Answer any questions related to the investigative process and provide feedback to the assigned DSS worker and/or law enforcement
• Coordinate with other advocates that may be working with the child and family, i.e. Guardian ad Litem
• Maintain contact with the victim and family throughout the investigation and prosecution when requested by the family or the law enforcement officer
• Attend case review and follow through with any recommendations of the team that would require the services of the advocate
• Maintain case records in agency database, Collaborate
• Assist the family in accessing services recommended by the team
• Attend court proceedings with the child and family if requested by the family or the law enforcement officer assigned to work with the family
• Be available as a witness in court as required

• Act as liaison between DCAC, Memoranda of Agreement (MOA) partners and other community agencies.
• Provide presentations, speaking engagements, resource materials and other information to community partner meetings, in-service training, health fairs and community events to deliver crime victim information, victim rights and compensation information, and other child abuse and maltreatment resources.

Knowledge, skill, and abilities:

Knowledge, skill, and abilities for this position include but are not limited to the following:

• Understanding of child abuse dynamics and understanding of current trends in the field of prevention and community education.
• Demonstrated ability to excel in interpersonal and intercultural communication skills.
• Demonstrated ability to engage individuals in community services.
• Possess creative problem solving skills.
• Exceptional attention to detail and commitment to accuracy.
• Demonstrated high quality interpersonal, written, and verbal communication skills.
• Strong organizational skills with a demonstrated ability to manage multiple tasks and responsibilities.
• Excellent computer skills with knowledge of Excel, Word, Access, and Outlook.
• Ability to work well in multicultural teams and with diverse constituencies.

Competency Profile/Core Values Alignment Program Improvement:

• Participate in clinical supervision meetings, individual supervision meetings, and departmental meetings as scheduled. Participate in Peer Review.
• Stay current with research, journal articles and presentations on the subject of child maltreatment.
• Integrate new knowledge into delivery of services to clients.

Other Responsibilites:

• Attend appropriate training workshops and conferences.
• Ensure direct supervisor and/or the Executive Director are knowledgeable about any issues that impact the safety, functioning and management of DCAC.
• Meet any other needs as identified by the Executive Director.
• Abide by federal and state confidentiality and privacy requirements, as well as all DCAC Policies and Procedures.
• Abide by and meeting all grant requirements and objectives.

Salary Range: $50,000 – $68,000

To Apply: Please email cover letter and resume with salary history and requirements to the hiring team at employment@dickersoncac.org. For questions you may call 803-358-7200.