May 4, 2023

Job Description: Crisis Counselor 

Responsible for the overall management and direction for a comprehensive clinical program
including, but not limited to, psycho-social assessments, domestic violence assessments,
individual counseling, group counseling, crisis intervention, safety planning, children’s
therapeutic services, and recreational services, and developing and monitoring linkages with or
development of Safe Passage sponsored programs which provide mental health, substance
abuse and other therapeutic services. The counselor will participate as part of the Shelter, DV,
Child Advocacy, and Sexual Assault team to provide additional case management services
including assistance with identification and utilization of resources, triage cases, provide
assistance to team Coordinators, assist in advocacy for victims, including shelter residents. This
position requires the ability to work independently in an acute care setting.

DUTIES AND RESPONSIBILITIES:
• Crisis intervention and assessments of the client’s psychological status, emotional status,
and physical health conditions
• Make determinations as to the level of danger the client faces; presence of any substance
abuse issues and efficacy difficulties.
• Advocate for clients, initiating strategies that will guide the client towards therapeutic
solutions.
• Functions as a team member to develop case plans that meet victim’s needs. Act as a case
manager for assigned caseloads depending on program assignment.
• Assists in providing a safe and therapeutic environment according to established policies
and procedures.
• Completes written documentation of case plan, services, behaviors, and progress in
compliance with Safe Passage and program standards.
• Participates in the evaluation of program effectiveness and efficiency and works to
ensure continuous improvements quality of services.
• Assist in any training of volunteers involved with the agency
• Participate in additional tasks necessary to achieve program goals
• Participate in regular team meetings, supervision meetings and “all-staff” meetings, and
retreats
• Overall responsibility for the coordination of all clinical services including all psychosocial assessments, individual counseling, group counseling, domestic violence assessments,
crisis intervention and children’s therapeutic services.
• Directly supervise the Clinicians.
• Providing individual and group therapy to adults and children including, but not limited
to working concurrently with parents and/or other service providers.
• Developing group curriculum for adult and child psycho-educational groups.
• Reviews all tasks related to time and attendance, annual performance evaluations, and
related salary enhancements for clinicians supervised.
• Overall responsibility for ensuring all clinical interns and clinicians receive a formal
orientation to the department, site, and Safe Passage and all mandated courses for Safe
Passage employees, and any courses which are indicated for additional professional growth
and development as a department or as individuals.
• Collects, analyzes, and reports on departmental statistics as indicated by Safe Passage,
funding bodies, and regulatory agencies, through documentation systems.
• Ensures the delivery of quality and appropriate clinical services to all shelter residents
and non-residential clients through supervision of his/her supervisees, adherence to all
requisite regulations, and all policies and procedures of Safe Passage including, but not
limited to, team meetings and case conferences.
• Responsible for the Safe Passage Individual Development Account program.
• Responsible for providing supervision for graduate students in related educational
backgrounds.
• Acts as liaison with other department directors.
• Performs other duties as assigned.

REQUIREMENTS:
• Licensed Clinical Social Work or Licensed Professional Counselor required.
• Minimum of three (3) years management experience required including proven
supervisory and staff development skills. Five (5) years management experienced preferred.
• Experience facilitating support groups and workshops required.
• Knowledge and understanding of team concepts in a trauma-focused setting.
• Knowledge and understanding of family systems approach to practice preferred.
• Experience working with survivors of domestic violence, sexual trauma, and child abuse
required.
• Knowledge and understanding of Trauma informed care model of services required.
• Experience in child therapeutic interventions required.
• Bi-lingual (English/Spanish) a plus.
• Computer literate specifically with Microsoft applications required

To apply for this position, resumes can be sent to staff@safepassagesc.org