Conduct outreach at community events to recruit a diverse pool of volunteers
Respond to all volunteer inquiries for the agency
Maintain public listings regarding volunteer opportunities
Screen and interview volunteer candidates
TRAINING
Develop curriculum and related materials for all volunteer trainings, quarterly
Implement initial training and continuing education for volunteers, quarterly
Provide training and continuing education for interns
RETENTION
Provide follow up and support for all volunteers
Implement best practices for volunteer retention
SCHEDULING
Maintain calendar for sexual assault coverage by staff and Volunteer Advocates
Schedule all volunteer activities, including life skills at shelter
Coordinate volunteers for all agency outreach and community events
Serve as liaison to community groups and task forces
SUPERVISION/ACCOUNTABILITY/COORDINATION
Supervise all volunteers (Volunteer Advocates, Direct Services Volunteers, Office Volunteers, Interns)
Reassign or terminate volunteers as needed
Conduct annual performance reviews of volunteers
Maintain database for tracking and scheduling volunteers and volunteer opportunities
Ensure that the agency receives a sufficient number of volunteer hours to qualify for a full grant match from grant funders
Coordinate client life skills and children’s activities at least three (3) times per week
RECOGNITION
Organize volunteer appreciation events and other recognition efforts
Provide on-going support and appreciation for all volunteers.
SAFE PASSAGE TEAM MEMBER
Serve walk-in clients on an as-needed basis
Serve as the on-call staff back-up one week per month and on an as-needed basis
Maintain volunteer page on website and update social media accounts at least every other day with material relevant to recruitment and retention of volunteers
Work with staff to coordinate volunteers for specific needs as they arise
Other duties as assigned
QUALIFICATIONS:
Master’s Degree in human services or related field; relevant work experience equivalent to the degree acceptable. Bachelor’s level required
Have a working knowledge of crisis intervention and prevention education
Experience with volunteer program coordination
Experience and ability to train, support and supervise agency volunteers
Ability to work with diverse populations, demonstrating cultural competency and community awareness
Strong command and knowledge of Microsoft Office and ease in adaptation to new technology
Ability to work a flexible schedule
Excellent communication and organizational skills
Bilingual preferred
Commitment to Safe Passage mission and values: Empower the Survivor | Eliminate the Abuse | Engage the Community | Engender Change